Help

Chairperson Assistance:
I forgot my password.
How do I personalize my account and add my group’s logo?
How do I inform my Sellers, my Friends & my Family that our fundraiser has started?
Some of my Sellers do not have Internet access. How can they participate?
How do I update or edit an order before submitting it?
I do not wish to receive e-mail notifications.
Can I view & print my online orders?
How does my group receive its profit? 
How do I pay for my group’s order?



Seller Assistance:
I am writing a cheque for my order. Who do I make it payable to?
How do I receive my profit?
How do I cancel an order?


Supporter (Friends & Family) Assistance:
How can I purchase items outside of a fundraiser?
How do I cancel an order?


Additional Support:
How do I contact you?

 



 I forgot my password.
At the login screen, simply click on “forgot password”. When prompted, enter your e-mail address and a new password will be immediately emailed to you.

How do I personalize my account and add my group’s logo? 
On your Chairperson home page, choose "Personalize" to select your preferred text and background colour for the banner that will be viewed by your Sellers, friends & family. You may also upload your group/organization's logo by adding the appropriate URL.

How do I inform my Sellers, my Friends & my Family that our fundraiser has started?
Promoting your fundraiser is easy! Once your delivery date has been confirmed, you will receive a Promote Your Fundraiser email link that can be forwarded to your sellers, friends & family. You may also post it on social media to reach even more people interested in supporting your organization.  Missed the email from us? Simply login and click on Promote Your Fundraiser to send the link direct from our website.

Some of my Sellers do not have Internet access. How can they participate?
You can easily download brochures for those Sellers who do not have internet access. These Sellers collect payment from their Supporters as they take orders.  Then, these Sellers turn in their brochures and payment to you.  You tally these orders and submit them with your group/organization's order. For those Sellers with Internet access, they can order online using the Promote Your Fundraiser email link provided to you upon confirmation of your delivery date.

How do I update or edit an order before submitting it?
All orders can be updated up until noon on the Final Order Date of your fundraiser either online or by phone with our Customer Care Centre. If your Sale End Date has passed, call us toll-free 1-888-4-LC-KITS (1-888-452-5487).

I do not wish to receive e-mail notifications.
That’s okay! On your Chairperson page, “Manage my Account” will help you turn e-mail notifications on or off when a Seller registers or when a Supporter places an order.

Can I view & print my online orders?
Absolutely! Login to your Chairperson home page and click on the "View & Print Online Orders" option. Using the Print button on the bottom of the page, each order will print separately, helping you to easily organize orders on delivery day!

How does my group receive its profit? 
As your Sellers take orders, payment is collected at the time of the order. 3-4 days prior to your Submit Order Date, you will collect and tally all of your Sellers orders using the Tally Sheet in the Tools & Tips section on your Chairpersonhome page.  The difference between the payments you’ve collected and the product cost you’ve been invoiced is your profit.  The profit from your pre-paid online orders will be reflected on your invoice.

How do I pay for my group’s order?
Your group's/organization's payment is due to the driver on the day of delivery and should be made payable to Little Caesars Pizza Kit Fundraising Program. Our drivers can accept a Cashier’s Cheque or Money Order. Elementary, Middle or High School cheques will also be accepted. Drivers are not able to accept cash, or personal or starter cheques. Return to Help


I am writing a cheque for my order. Who do I make it payable to?
Please contact your Chairperson to determine how cheques should be written to your group.  Little Caesars Pizza Kit Fundraising Program accepts one single group payment at delivery in the form of a cashier's cheque, money order or school cheque. We are unable to accept cash, organization, personal or starter cheques.

How do I receive my profit?
Please contact your Chairperson to determine how your group/organization's profit is being managed.

How do I cancel an order?
Please call our Customer Care Centre from 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) to discuss your cancellation options.

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How can I purchase items outside of a fundraiser?
Pizza Kits can be purchased at one of our Canadian distribution centres located in Mississauga, ON or Calgary, AB. Please call us at 1-888-4-LC-KITS (1-888-452-5487) and any of our Customer Care Representatives will be happy to assist you in making arrangements to pick up an order.

How do I cancel an order? 
Please call our Customer Care Centre from Monday – Friday 8:30 a.m.-8:00 p.m. ET at 1-888-4-LC-KITS (1-888-452-5487) to discuss your cancellation options.

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How do I contact you?
Our representatives are personally available Monday – Friday 8:30 a.m.-8:00 p.m. ET.  Call toll-free 1-888-4-LC-KITS (1-888-452-5487) or send us an e-mail at service@pizzakit.com.

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